[Issues & Accounts] What should I do when the game cannot load?
At first you should try to following steps:
1/- Restart your device and your wifi router if you are using a wifi connection.
2/- If problem persists, please delete and reinstall the game.
To help us make the game more stable, please send the following information:
1. Relevant details about your Internet connection (WiFi, 3G, 4G, do you have connection issues with other apps).
2. A detailed description about the loading issue.
The more detailed your description is, the more helpful it is for us to help you solve your problem as soon as possible.
Thanks in advance