TokyoCatch Claw Machine – ICHIGO Inc. (Japan)

TokyoCatch Claw Machine

TokyoCatch Claw Machine

Experience one of the top-rated Free games on the App Store, TokyoCatch Claw Machine! Developed by the innovative team at ICHIGO Inc., this Entertainment game provides a unique gaming experience like no other. With a content rating of 4+, it’s perfect for a wide range of players. Since its initial release on 17th January 2020, the game has seen numerous updates, with the latest version launched on 17th November 2023.

Are you a fan of Entertainment, Simulation, games? Then TokyoCatch Claw Machine is right up your alley! You won’t be able to resist its appeal.

User Ratings of TokyoCatch Claw Machine

Over 634 players have rated TokyoCatch Claw Machine. Join them and share your thoughts!

How Much Does TokyoCatch Claw Machine Cost?

Good news! You can download TokyoCatch Claw Machine on your iOS device absolutely free!

TokyoCatch Claw Machine Release Date

Eager to know when TokyoCatch Claw Machine first graced the App Store? It was launched on 17th January 2020.

When Was TokyoCatch Claw Machine Last Updated?

The latest version of TokyoCatch Claw Machine was updated on 17th November 2023, ensuring a more enjoyable gaming experience for all players.

Where Can I Download TokyoCatch Claw Machine?

To get started with TokyoCatch Claw Machine, head over to the official Apple App Store.

DOWNLOAD FROM APP STORE.

A Glimpse into TokyoCatch Claw Machine

Looking for an exciting live claw machine game that lets you win actual prizes?
Look no further than TokyoCatch!
Our app offers authentic Japanese crane games, including UFO catchers, that you can play from the comfort of your own home.

With TokyoCatch, you can enjoy:

A wide selection of real claw machine games, UFO catchers, and crane games with actual prizes you can win and have shipped directly to your home

Daily logins to earn free tickets to play live crane games

Easy international shipping for prizes you win

Connect your Facebook or Google account to get 3 free plays on our live claw machines

Quick, responsive customer service to help with any issues

Win limited edition Japanese figures and plushies

TokyoCatch is the ultimate destination for fans of claw machines, crane games, and UFO catchers.
With our app, you can experience the excitement of a real Japanese arcade without leaving your home.

Download TokyoCatch today and start winning real prizes on our live claw machine games!!
If you have any questions or feedback, reach out to us at [email protected] or on social media @tokyocatch.

Note:
Please be aware that TokyoCatch uses live video streaming to link you to real crane machines in Japan.
To prevent video streaming delays, please ensure you use a reliable internet connection.

What’s New in the Latest Update?

Find out what’s new in the latest version of TokyoCatch Claw Machine updated on 17th November 2023:

Updates and Fixes in This Version:

  • Adjusted Gem Rewards from Video Ads

User Reviews on TokyoCatch Claw Machine

Looking for more information? Read a comprehensive review of TokyoCatch Claw Machine below:

We dont understand how people dont know by now how these crane machines work? They are set up for you to win after X amount of tries. We have won like legit 50 prizes from this app no joke lol. We like to accumulate them so they get shipped together and we have to pay less often :) Also the 2 times we’ve had issues with the crane not moving we’ve opened a dispute and within less than 24 hrs we get a response and am reimbursed of our ticket/gems :) Best app imo, better than Toreba lol.


We’ve lost about $10 in micro-transactions from this game due to the frame rates dropping to 10-20 fps AFTER pressing the play button, thus locking you in to using your gems and wasting them on a machine that has a -5 second response time. Have tried to reach out to support multiple times and have heard nothing. This is essentially the same as gambling, save your money!


We along with many others have experienced malfunctioning plays, and the workers of this app will not credit your gems back after reporting the play. They will not acknowledge that there is anything wrong with the play and will refuse what ever you say, even if you show proof of a malfunction during the game round. In order for this app to get a 5 Star review they need to work on their system for reporting plays or hire new staff.


We used to love this game. Now they scam you with claws that stop moving immediately after purchase. Throw the whole game away. TRASH.


We lost like 3 times because machine just kept going and not stopping we recorded it and we did a 600+ gem purchase and did not get our free plays.


Waste of time most of the games are near impossible to win.


Spent an atrocious amount of money. We were playing on a crane when we encounter so much lag. Unbelievable. Claw wouldnt even move, or it would move 10 whole seconds after the maneuver. Be warned. This app is unplayable and laggy. They kick you out of line too once you lag. Worst mistake of our life was installing this app. We would rather throw our money into the trash can than give it to this absolute scam.


It wont let us log back in for some reason.


Edit: MY PRIZES CAME!! We were honestly expecting the Sakura cushions to be smaller but they are the perfect size!! And the mini vacation towel is so soft we love it!! This game is great. The customer service was quick to respond, and its overall just a great game. We would recommend playing this to other people.


After spending many minutes on filling out surveys, we did not receive our gems. It felt like a complete waste of time.


They changed the way you win prizes and it is way more difficult than before. Used to enjoy the app spending a few bucks here and there but its not worth it anymore. Will eventually delete if it doesnt go back to the old way.


The game was ok prizes was cute we would of have at least given 3 stars but im gonna go with 1 the problem was first we tried to put in our email but for some reason the app didnt want to accept our email we decided to go with our second email the app accept it later we purchased some coins to play the game and we won we demon slayer plush they show videos of how u played the crane and won the prize we put our address and everything and the next day we received an email from them saying there was suspicious act there gonna deactivated our account reason why was because of the different email we picked we explained to them what happened and asked us which email we wanted ok so we picked the email we wanted for the app our account was activated but our coins was not returned or our plush wasnt delivered so we emailed them again about the plush and our coins if we cant get our coins or at least the plush we won we wanted our money back that we purchased they reply back because of the change of emails thats why our plush wasnt being delivered but there gonna fix the problem and delivered our plush ok we said so we decided to give the app one more chance we purchased again some coins and played again we won a cinnamon roll plush im thinking im getting our two prize but all we got was our cinnamon roll and not the demon slayer we emailed them again and explained to them again the issue we even had to sent them screen shots for proof of the mistake they made because of there app and how we won the prize and how much we purchased the coins to play there game we got an answer from them saying we didnt win the demon slayer plush they sent us a list of what we played the game we got upset and just give up and remove the app no point in having the proof they still keep the money.


We were SUPER exited because we LOVE winning things. When we first owned the app it had cute things to win. We won some things and it was cute. Although it told us we had wait 6 days to pay in gems. We were a little annoyed but it was fine. We didnt get on for about 3-4 days and it said TO LOG IN AGAIN. We were SO confused. We had just assumed that there was bad internet or whatever. But other than that we recommend it and we love going on it. But we really hope it WAS bad internet.


Played and payed for a plushie we won and the app said it was in the process of shipping until one day we wasnt able to get back in and it kept kicking us out.


After spending like 50 plus dollars and a few days of trying, after finally winning and requested for delivery 1 day later they ban our account for suspicious activity.


The support is so bad and unfair to its regular players. We had a prize won fairly by pushing it off the platform and it got stuck in the chute and only the top of the prize was visible in the camera. The claw no longer reached the prize. The machine was even placed into maintenance after and the next rotating prize was set. When we submitted a ticket, their response was can only be counted as a win once the prize has fallen to the bottom of the hole. Theyll try every way to scam you out of a fair win just to scrape some money. DO NOT PLAY.


We played this app for several years and its fallen by the way side hard. It seems like every time we play now we have major lag that basically results in useless play. We loaded 7000 credits and virtually won nothing due to inconsistent and leggy play experience. We disputed our plays and they did nothing to help. Do not recommend. :/


Dont waste your time with this app. This crane game is not free you have pay.


So we’ve played this app claw game and often it will glitch, the crane will not move or be delayed in Moving directions so that we cant even estimate where to stop bc the crane wont move! Also will freeze, or it will kick us out making us lose our spot and our money! . The support agents wont refund us so we HAVE LOST $50+ CASH several times that we spen! And now customer agents as do you have a video of you playing the game?! WTH Im not a YouTuber!! Why would we be recording myself playing the game? Its just ridiculous.


We’ve been a long term player and had very minimal issues up until they SCAMMED ME. We won a prize it went FULLY INSIDE of the prize shoot. Not outside IN the prize shoot. We won this in one play. It missed the prize sensor and didnt credit. We reported it and got a response that it could not count as a win unless it went in the winning hole umm it did?!?! Went right into the winning hole that we have screen recorded and screenshots. Literally have both angels. Im being denied since we got a win in one play and so did others. The reason doesnt even make sense because we won another one in the same exact way that actually credited to our account. If it did not go in the winning hole theres no way it would’ve credited? So obviously that was not the problem here. Also, the customer support is awful and does not respond to anything. We would recommend NOT spending any money on this game they went downhill.


This is a great app to play claw machine games, which is great because there are no good claw machine places where we live.


We havent got any update on our prize being shipped and now Im getting bugged where we won but its not showing up on our reward. No response on any of our emails. Not good for customer services.


This app has some serious security fraud issues. We were charged inappropriately for purchases we never made. We reached out to customer support and they took a week just tk tell us they couldnt track the charges on their end, even though both apple and our credit card bill says we were charged. Our card info was misappropriated by a malicious user, but tokyo catchs customer service has been very unhelpful about correcting the issue. Tldr: DONT MAKE PURCHASES ON THIS APP. They have security issues.


Spent 200 dollars trying to get a 20 dollar figure, it would constantly lag and take our gems with plays we didnt even start, and it would take our turn away right before we got a prize and someone else would win it immediately like they took our turn on purpose (happened on both figures we almost had) and its not a skill thing because we win on those machines all the time at round1.


We truly enjoyed playing this game before they marked our account as suspicious and closed it. We reached out to them regarding the matter and they explained that they believed we had multiple accounts because we introduced the game to our mother and our brother and they began to play on their own with SEPARATE devices AND accounts. We also all used different payment methods as they said in the FAQ. We explained to them that we only had one account and that our mother and brother had their own but they ended up shutting down all of our accounts. Edit: we spoke to support again and they reactivated our mothers account. We still wish we had our account because this is a very fun game but they did send out the prizes.


Use to love playing and wining. Now the claws NEVER move for us and you email them and they just say its our internet connection but it isnt as we have no problems with anything else but this game. Just not worth it anymore.


Starting the game, we had 3 free plays from linking a Facebook account. With these free plays, we won a figure. We were so excited to ship the prize, but turns out you need to win a prize with gems (which cost irl money) or pay exactly 600 gems (12 dollars). So, we spent almost 30 dollars trying to win a prize. Long story short, we got nothing. We were sad to find out that the 3 tickets you get from linking your Facebook account used to be gems. Gems. Until they changed that and the price of the gems that used to be cheaper. We were dumb enough to not record our plays where the machine malfunctioned and lost even more money. We’ve pretty much given up because we feel awful. We ended up spending more money than the item is worth. You could buy it online for cheaper. Though we guess thats the point of the game, to gamble with your money and have fun on machines to win prizes. The game is great if youre willing to spend money to have fun. And we would like to add that support staff are really nice so you dont have to worry when contacting them. To end this off, we just have no skill and terrible luck. The figure we won is just a lost cause now lol.


Ill start off with the two good things about this app. The user interface is nice to look at. Its got great colors and very user friendly. The other thing is free shipping every week on one prize. We like that. That leads us into the rest of this review, which is all the bad. With the amount that gems cost, its pretty obvious why free shipping once a week is an option. Compared to other claw machine websites/apps, the price per play is steep. Here are the reasons why it is definitely not worth the money. We have won two prizes. We like the prizes and we had fun winning them, but we couldve easily just bought the figures for the amount of times we had to try for it. One of the BIGGEST issues you will face is lag. Imagine this: you are only maybe two plays away from getting the figure youve been trying for. There are five people waiting behind you that want to snatch up all the hard work you just put in. You are on the last of your gems and on the easiest grab of your life, the buttons/camera freeze up. You wait and wait for it to refresh, and have to watch the dumb claw run into the side of the glass. The time goes by, and youre kicked out and boom all your hard work is for nothing because for some reason the guy behind you gets lucky and doesnt lag. We have very good wifi and dont lag on any other claw machines like we have on this app. This has happened so many times that its actually ridiculous. Of course, you can get the ticket back after waiting for the request to be reviewed, but seriously? We dont want to put in a lot of money and cross our fingers, hoping that we dont get robbed. Anyways, this app has tons of potential. It looks nice, overall is easy to understand, and has cool prizes, but we dont like to roulette our money on the chance that we dont even get to play the game. We definitely wont be playing again once we receive the prizes we won, but if somehow the horrific lag is fixed, we would maybe be down to try it again. Good luck devs and we hope you try and make some improvements. Be loyal to your users and they will be loyal to you.


We’ve paid for all our shipping and have test to get anything. Waiting on both packages to ship. They have been in progress since January. Awful!


We had a perfect catch and the claw just rubbed the sides there Is no winning.


The streams the the cranes are running on are super slow. So slow that we’ve lost multiple ticket and plenty of currency that we bought with real money only to dispute the play and not get anything back. This is a real cash grab with no real intent for customer support!


As great at first, but now we get massive lag on the video feed and they dont want to help. Way to expensive as well.


After spending hundrededs of dollars and winning some cool prizes one was stuck in shipping for a week and was processing and then we won we think a total of 7 prizes only to have our account deactivated and this is not good after spending a lot of money we enjoy the cranes but this is not cool someone needs to send our prizes and open our account!!! Whats suspicious of winning prizes at 2 in the morning!!! Someone please address this issue!!!!


After spending a nice amount of money and winning prizes, they closed our account. They also did the same to our Son and Daughter. We never received any of our prizes either.


We tried to sign in but the confirm thing didnt work BECAUSE THERES ONLY 4 BLOCKS! Plus we really wanted this game.


We used to play this for fun, we had a lot of great wins and then within current months its been awful. Payout for even tiny figures is absurdly high, three prong is essentially useless. Theres no ability to use skill to maneuver the prize in those machines, you either have money or luck. Some of these figures are like $20 tops, we know playing for them is fun but its a waste of money now. They dont know how to set up half of the machines so the claw doesnt even pick up the way its supposed or the prize is out of play. And if you happen to discover its out of play and you played for it, you wont get your play back. Its frustrating. And Im just waiting for the reply to this review that says sorry youre disappointed. Do better, this is not even fun. Its greedy. It used to be so well balanced.


We have won a lot from this in the past, but whatever they did in the past few months ruins it. All the cranes drop from 25+ fps down to about 4 in a few seconds so you have no idea where the crane is going. It doesnt move until after it drops then you get to watch it. Oh, but you cant dispute because they now require you to record everything, which doesnt work. If we werent getting free tickets daily we would never play this again.


We just downloaded the game and and really cool stuff we like but it says we need gems but we dont have any cash in our Apple Pay. So we press free gems and it did not work so we got mad and we only get paid in cash not in apple so we cant give gifts to our bestie, our brother, and we cant get something for our self so we were thinking to delete the game.


Machines are seriously not accurate.


We got the claw fully around a prize and the claws stayed loose and didnt even grip the prize.


It seems a neat app but theres machines are seriously inefficient incorrectly accurate because what ever machine you play for example if you playing plushie all there machines does just drops less than a second doesnt matter what you choose machines its always the same thing especially in beginners even the settings change its still same thing all over its pretty much rigged and its not how claws work.


The machines only let you win low tier gifts without spending more than its worth on the machines. If you continue playing a machine and get the prize near winning it drops from 54 fps to 4 and it only does that for the 2 button machines, that for whatever ridiculous reason, you cant move it back or to the other side, making you lose gems since the game cant load.


Not that pricey. Shipping does take a while. The cranes are winnable and they have ones that are even playable for younger kids. You can buy the 11.99 package and get free tickets daily and earn gems. Best place to win figures.


As this is an online service, we understand technical errors like other reviewers stated would happen and TokyoCatch was previously great in refunding in-game currency for those errors. NOT anymore. The service quality has declined terribly since the start of this year. You are forced to record all your plays, or else you wont be refunded for glitches nor given wins you rightfully won. We had won a prize without triggering the win sensor and the employee quickly reset our prize along with weakening the claw to have no strength in picking up the prize. We requested customer service for the prize but was told that the plush was stuck (it was in no way stuck) and would not be offered the prize nor a refund because it was not stuck before. We were blamed for not video recording our screen, never heard a crane game service require that from its customers, and blamed for not throwing more money after the claws were weakened. Verdict? Try TokyoCatch if youre willing to be scammed by technical glitches and employees resetting or denying your prize when youre close to winning/won.


So when we downloaded the game we thought it would give us a few free plays like a lot of other claw machine games well it didnt you should really add some free plays.


We have tried multiple times to win but we only won twice the disappointment in this app is there machines are seriously not accurate at all it just doesnt fully lift even it does it drops it less than sec not really accurate machine these people should go back to Claw Schools Even if you tell services they change the settings and its trash same thing as well even perfect alignment it does exactly same thing repeat STAY AWAY FROM THIS APP.


We’ve only had this game for not even 2 days and its trash. 1. They barely restock the actual items 2. No matter the offers, you dont get gems at all. You HAVE to spend your own money 3. They ask for all your home location and we cant tell if strangers can see your info on your profile, not protected at all. If you dont blow your paycheck on that game and STILL win nothing, you just literally sit there and watch other people try the cranes. So sad we were excited to play this.


Update: we finally received our prizes as we guess they said our city name was too long so they fixed that for us! We enjoyed playing the crane games but recently we noticed that some claws are super weak, doesnt even move the figures a bit. Feels like a waste of money at that point. The prizes are super cute and we cant wait for the ones we won to come but we think we will be deleting this game. Its been over 2 months and our shipments have yet to process. Not sure if Ill ever get them. Will update the review when we do but havent had this happen with other claw games.


We have a list of prizes waiting to be accepted but they cannot because of the system. This feels unfair as we won these prizes personally through your claws.

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